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Privacy Policy

Effective Date: 23.11.2024

At TwentyThree Agency, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our business. By purchasing our digital products, using our services, or engaging with our website, you consent to the practices described in this policy.

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1. About Us

TwentyThree Agency is a sole trader business specializing in selling digital products and offering services. We are committed to safeguarding your personal information in compliance with applicable data protection laws.

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2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing/shipping address provided during purchases or inquiries.

  • Payment Information: When you make a purchase, we collect payment details such as credit card information or payment methods like Apple Pay or Google Pay. These transactions are processed securely. While we do not store your full payment details directly, they may be handled by trusted payment processors integrated into our system.

  • Technical Information: IP address, browser type, and usage data collected via cookies or similar technologies to enhance your experience.

  • Communication Records: Emails, messages, or other correspondence related to your inquiries or transactions with us.

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3. How We Use Your Information

Your information is used for:

  • Processing purchases of digital products or services.

  • Communicating with you about orders, inquiries, or updates.

  • Improving our offerings based on user feedback and preferences.

  • Sending marketing emails if you’ve opted in (you can opt-out at any time).

  • Ensuring compliance with legal obligations.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information:

  • With third-party service providers who assist with payment processing, email marketing, or hosting services.

  • To comply with legal obligations or enforce our terms.

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5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and personalize your experience. You can adjust your browser settings to refuse cookies, though some website features may not function properly.

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7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccuracies in your data.

  • Request deletion of your data (subject to legal or contractual obligations).

  • Opt-out of receiving marketing communications.

To exercise your rights, please contact us at info@twentythreeagency.co.uk

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8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

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9. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page, and the effective date will be revised.

 

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at:
Email: info@twentythreeagency.co.uk
Business Name: TwentyThree Agency

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By engaging with TwentyThree Agency, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your business!

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