Delivery Information

Delivery Policy for TwentyThree Agency

At TwentyThree Agency, we are dedicated to providing seamless delivery of our digital products and services. Below, you will find our delivery policies to ensure clarity and transparency.

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Delivery of Digital Products

1. Delivery Method:

   • All digital products will be delivered via email to the address provided during checkout.

   • Delivery will be initiated once full payment has been completed.

2. Access and Responsibility:

   • Customers will have access to the digital guide via email for 30 days after delivery. During this period, we recommend saving the guide to your files, photos, or any preferred storage location.

   • The guide will remain with you indefinitely unless you delete it from your storage.

3. Issues with Delivery or Loss of Product:

   • If you encounter any issues with receiving your digital product or accidentally lose it, please contact us immediately at info@twentythreeagency.co.uk

   • We are committed to resolving delivery problems promptly to ensure you have access to your purchase.

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Delivery of Services

1. Communication Method:

   • All service-related communication will take place through WhatsApp.

   • Once your service booking is confirmed, we will contact you via WhatsApp to provide details.

2. Reminders and Appointments:

   • A reminder will be sent to you 1 hour before your scheduled service appointment via WhatsApp.

   • During the service appointment, communication will also occur through WhatsApp. Please ensure you have the app downloaded and are available to respond.

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Membership Communication

• For members of TwentyThree Agency, all communication regarding membership perks and services will also be conducted through WhatsApp.

• Stay connected with us through the app to enjoy the full benefits of your membership.

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We are here to ensure your experience with TwentyThree Agency is smooth and hassle-free. Should you have any concerns or questions about our delivery process, don’t hesitate to reach out to us.

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Thank you for choosing TwentyThree Agency!