Terms & Conditions

Effective Date: 23.11.2024

Welcome to TwentyThree Agency! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must not use our services or website.

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1. About Us

TwentyThree Agency is a sole trader business that sells digital products and provides services online. 

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2. Use of Our Website​

• Prohibited Use: You may not use our website or services for any unlawful purposes or in ways that may harm our business or other users.

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3. Digital Products

• No Refund Policy: All sales of digital products are final due to the nature of the content.

• Intellectual Property: The digital products you purchase are for your personal use only. Redistribution, resale, or sharing of these materials is strictly prohibited.

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4. Services

• Video Calls and Messaging: Services requiring direct communication will take place on WhatsApp. By booking, you consent to using this platform for service delivery.

• Membership Content Days/Events: Participants in content days/Events agree to collaborate respectfully with others and use provided equipment responsibly. TwentyThree Agency is not liable for any injuries or damages during these events.

• Rescheduling Policy: If you need to reschedule a service, you must notify us at least 24 hours in advance. 

• Cancellation policy: If you need to cancel a service, you must notify us at least 24 hours in advance otherwise a fee will occur. 

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5. Payments

• Accepted Payment Methods: We accept credit/debit cards, Apple Pay, and Google Pay. All transactions are securely processed through trusted payment providers.

• Payment Completion: Services and digital products must be paid for in full before access or delivery.

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6. Intellectual Property Rights

• All content on this website, including but not limited to text, images, graphics, and digital products, is the intellectual property of TwentyThree Agency. Unauthorized use, reproduction, or distribution is strictly prohibited.

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7. Limitation of Liability

• TwentyThree Agency is not liable for any indirect, incidental, or consequential damages arising from the use of our digital products or services.

• While we strive to ensure accurate and reliable information, we do not guarantee that our digital products or services will meet your expectations or produce specific results.

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8. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or services, you consent to the practices detailed in our Privacy Policy.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

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10. Amendments to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

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11. Governing Law

These Terms and Conditions are governed by the laws of United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in United Kingdom.

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12. Contact Us

For questions about these Terms and Conditions, please contact us at:
Email: info@twentythreeagency.co.uk
Business Name: TwentyThree Agency

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By using our website or purchasing our products and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing TwentyThree Agency!